Case Study: ChannelPorts achieves faster, compliant customs processing with Geeks Ltd

ChannelPorts processes 6,900+ additional shipments in under two months with Geeks Ltd

ChannelPorts, a customs clearance agent operating at the Port of Dover, faced a significant challenge with new UK Safety & Security declaration regulations. The rules increased the administrative burden and risk of delays for every shipment, making manual processing unsustainable. To address this, ChannelPorts partnered with Geeks Ltd for bespoke software development and UX design services to turn this regulatory shift into a strategic advantage.

Geeks Ltd implemented an automated solution that captured essential customs data to minimize manual effort and reduce errors. The system integrated with HMRC's API for real-time declarations, ensuring compliance and improving accuracy. The results were transformative: ChannelPorts processed an additional 6,945 shipments in under two months, drastically reduced manual workloads, and strengthened its market position as a leader in customs solutions.

ChannelPorts