Case Study: YourHearing streamlines call center operations with GeekHive's custom provider portal

YourHearing launches a custom .NET provider portal in 2-week sprints with GeekHive

The customer, YourHearing, needed to equip its call center with a comprehensive portal to manage its network of hearing care professionals and consumer orders. They engaged the vendor, GeekHive, to design and build a custom .NET application to address this challenge and support their business objectives.

GeekHive implemented a custom workflow application using .NET Core, which provided the call center with tools to manage contacts, schedule appointments, and process orders efficiently. The solution was developed using an agile methodology, allowing for adaptability to changing requirements. The project was delivered as a minimum viable product (MVP), and GeekHive's Long Term Engagement team continues to work with YourHearing on subsequent enhancements and integrations.

YourHearing