Case Study: Norwegian American Hospital achieves 45%+ cost savings with GeBBS Healthcare Solutions outsourced coding

Norwegian American Hospital Saves Over 40% With Strategic HIM Outsourcing

Norwegian American Hospital partnered with GeBBS Healthcare Solutions to address a backlog of more than 1,400 facility and professional fee records, rising domestic coding costs, and inconsistent quality assurance. The hospital also needed better documentation specificity for ICD-10 coding, stronger provider education, and improved physician engagement around documentation improvement.

GeBBS Healthcare Solutions responded with its FlexCode outsourced coding solution, beginning with a detailed audit and backlog review, then using credentialed global coders plus domestic quality oversight to clear the work quickly. GeBBS eliminated the backlog in two weeks, achieved 96%+ accuracy, delivered 24–48 hour turnaround times, and helped Norwegian American Hospital save 45%+ overall on coding costs while improving reporting and educational feedback.

Norwegian American Hospital

Michael Christiano

Director of HIM