Case Study: Large Billing Company reduces AR and boosts accuracy with GeBBS iP2P

iP2P Delivers a Comprehensive Solution for Data Entry

Large Billing Company, a pathology, anesthesiology, and radiology billing provider, was struggling with a high volume of paper charges and EOBs, no document management system, data entry errors affecting cash flow, overtime costs, and claim delays. GeBBS Healthcare Solutions addressed these issues with its iP2P intelligent Paper to Payment solution for charge, demographic, and payment posting workflow management.

GeBBS Healthcare Solutions re-engineered the client’s processes, scanned and indexed documents into iP2P, added online exception management, deployed experienced resources to maintain a 48-hour turnaround, and used ProviderNet to improve communication. The result was a reduction in days in AR from 59 to 39, over 99.2% payment reconciliation, 97% overall accuracy, claims and payments processed within 48 hours, and a 35% reduction in operating costs.