Case Study: Kansas City Bone & Joint Clinic drives higher patient volume with GE Healthcare Centricity Practice Solution

Kansas City Bone & Joint Clinic’s usage of Centricity Practice Solution helps boost patient throughput by almost 25%

Kansas City Bone & Joint Clinic (KCB&J), a nine-physician orthopedic practice, needed a way to handle growing patient demand without making the staff feel overloaded or sacrificing patient satisfaction. To support its expansion, the clinic turned to GE Healthcare and its Centricity Practice Solution.

GE Healthcare’s Centricity Practice Solution helped KCB&J streamline workflow, customize forms, improve follow-up, and speed reimbursements. The clinic increased patient volume by nearly 25%, with 18% of that growth directly attributed to Centricity, while also enabling staff to see more patients per provider, finish earlier, and maintain profitability despite declining reimbursements.

Kansas City Bone & Joint Clinic

Hilary Bias

System Administrator