Case Study: New England Cancer Specialists boosts productivity and financial performance with GE Healthcare

GE Healthcare Boosts Productivity and Financial Performance for New England Cancer Specialists

New England Cancer Specialists, a private oncology and hematology group with four practice sites in southern Maine, needed to replace manual front- and back-office processes that were slowing staff down and affecting collections. GE Healthcare helped address this challenge with Centricity Practice Solution and Centricity Practice Solution A/R Accelerator.

GE Healthcare implemented automation across eligibility verification, patient intake, claim editing, remittance processing, and task management. The results included a 30% reduction in days in A/R, a 19% reduction in accounts receivable per provider in three months, more than 750 claim line edits corrected per provider per month before submission, and eligibility checks for as many as 230% more appointments with 83-88% fewer manual verifications.

New England Cancer Specialists

Joan McKenzie

Business Office Manager