Case Study: Major North American Utility achieves 10% reduction in asset failures and improved coal-fired power reliability with GE Digital APM

North American Utility Improves Reliability for Coal-Fired Power

Major North American Utility struggled with a fragmented maintenance program that used multiple, duplicate databases and relied on manual calibration, making it difficult for the workforce to store, retrieve and act on asset information. The utility sought to improve reliability for its coal-fired generation fleet (2 units, 2 soot blowers, ~4,000 assets monitored) and engaged GE Digital to address these challenges.

GE Digital deployed an end-to-end APM system that consolidated machine data and workforce information into a continuous improvement loop with historical access and a single view of all assets. The solution enabled faster detection and response, more refined asset-management strategies, and delivered a measurable benefit—reducing the asset failure rate by up to 10%.