GE Digital
98 Case Studies
A GE Digital Case Study
Joy Global, a worldwide provider of mining equipment and services, needed a way to better use data from its smart connected products to support lifecycle management and drive higher production while navigating a company-wide merger of surface and underground business lines. To meet that challenge, Joy Global implemented GE Digital’s Predix Asset Performance Management (Predix APM) to standardize analytics and lifecycle processes across its global operations.
GE Digital worked with Joy Global to deploy Predix APM’s metrics and root cause analysis capabilities alongside a three-phase change management plan (prepare, manage, reinforce), adapting the rollout to cultural norms and prioritizing high‑opportunity areas. The initiative covered a percentage of several hundred lifecycle‑managed machines and delivered rapid, measurable impact: 100% ROI in nine months and 115% ROI in 12 months, with continued ROI gains as the implementation expands and customer engagement improves.