Case Study: a major global hospitality chain achieves faster, lower-cost property management migration with GDH

Hospitality migrates 3,000+ hotels with GDH

The customer, a major global hospitality chain, faced the challenge of upgrading its outdated, hardware-based property management system to a new cloud-based platform. Without an internal team to manage the massive project, which involved thousands of individual hotel locations, they enlisted vendor GDH to provide the talent and support needed for a fast and effective migration.

GDH provided a comprehensive solution, supplying pre-implementation teams to become subject matter experts and handle the migration, plus post-implementation teams for troubleshooting. By scaling its support with a remote-ready model, GDH accelerated the project, resulting in one of the fastest hospitality technology rollouts ever. The measurable impacts for the customer included over 3,000 hotels migrated, a 10x reduction in hardware costs, and a drastic reduction in training time from over 40 hours to just 4 hours.