Case Study: Downes Construction streamlines pay application automation with GCPay

A GCPay Case Study

Preview of the Downes Construction Case Study

Downes Construction streamlines 14 projects with GCPay

Downes Construction, a comprehensive construction services provider based in Connecticut, faced a tedious and error-prone manual process for managing subcontractor pay applications and lien waivers using spreadsheets and email. This often led to mistakes, unapproved change orders slipping through, and significant time spent chasing down documents. They sought an automated solution and partnered with their Sage business partner to find one, ultimately selecting GCPay.

The solution implemented by GCPay provided a tight integration with Downes's Sage 300 CRE system, automating the pay application process and syncing contract data to eliminate double entry and margin for error. The results were significant time savings, improved compliance by blocking submissions from subcontractors with expired insurance, and a streamlined experience for all parties. Downes Construction reported that GCPay has been fantastic, allowing their accounting team to manage company growth without adding staff and describing the implementation as the best thing they have ever done to streamline their process.


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