Case Study: Sonell streamlines the homebuyer journey with GBuilder

Sonell streamlines homebuyer communication and annual repairs with GBuilder

Sonell, a medium-sized construction company in Finland, faced challenges with disconnected communication using phone and email and a lack of transparency for homebuyers during its sales and construction processes. To address this, they implemented the GBuilder platform to digitize and streamline their customer journey.

Using GBuilder, Sonell created a digital customer experience featuring 3D models for sales, a mobile app for on-site teams and subcontractors, and a communication portal for homebuyers. The solution increased transparency, saved time, and improved data quality. It provided an improved customer experience, streamlined administrative functions, and allowed homebuyers to monitor repair progress in near real-time, making the platform an invaluable tool for the company from pre-marketing to annual repairs.

Sonell