Case Study: a major not-for-profit US healthcare provider achieves lower IT costs and better patient care with GAVS Technologies

Major Not-for-Profit US Healthcare Provider - Customer Case Study

GAVS Technologies worked with a major not-for-profit US healthcare provider in Bronx, NY that was struggling with suboptimal IT performance across shared infrastructure, rising operating costs, and declining patient care metrics. The provider needed a rapid technology transformation to take over infrastructure management, reduce total cost of ownership, and improve service quality across its two major hospital facilities.

GAVS Technologies implemented managed infrastructure services, colocation migration, application support, network modernization, DCaaS, DaaS using its zDesk VDI platform, and AIOps monitoring with ZIFTM. The engagement delivered a 50% improvement in time to market, 40% lower IT operations costs, 50% reduction in server footprint, 99.999% system availability, 99.9% SLA adherence, 70% first point resolution, and a 30% improvement in patient care, while also boosting provider-patient interaction by 25%.