Case Study: a leading global data storage provider achieves 99.9% service availability with GAVS Technologies

24X7 Database Administration Services Help a Leading Global Data Storage Provider Achieve 99.9 % Service Availability

GAVS Technologies worked with a leading global data storage provider, a $14.3 billion company, that needed comprehensive database services to manage a complex mix of legacy and modern database technologies. The customer also needed 24x7x365 support across global offices while meeting rising business demands with limited skilled resources.

GAVS Technologies delivered end-to-end database administration services using an onsite-offshore global delivery model, including level 1, level 2, and level 3 support for engineering, support, and proactive monitoring. The solution covered performance tuning, high-availability design, RAC and data guard, backup and restore, patching, and replication, helping achieve 99.9% service availability for critical production servers and databases and a 99.5% success rate in application batch jobs.