Case Study: Hadco achieves efficient management of 2,000 global customers and faster automated A/R collections with Gaviti

How Hadco Gained Efficiency Managing 2,000 Global Active Customers With a Team of 4

Hadco, an international metal distributor with 2,000 active global customers, was overwhelmed by daily orders and manual collections handled by a team of four. Facing missed low-balance invoices and a blunt 31-day hold policy that could delay orders or lose sales, Hadco turned to Gaviti to automate and streamline its accounts receivable and collections processes.

Gaviti deployed an end-to-end A/R automation solution—automated reminders, follow-ups, and visibility tools—that eliminated many manual tasks. Within weeks Hadco reported faster, automatic collections, recovered old and low-balance invoices, improved customer engagement, and higher collector productivity, allowing four people to effectively manage 2,000 customers and bring in payments that previously fell through the cracks.

Hadco

Irina Shpilman

Chief Financial Officer