Gavin Willis Creative Marketing
121 Case Studies
Case Study: NHCC brings end-to-end customer care to life with Gavin Willis Creative Marketing
A Gavin Willis Creative Marketing Case Study
NHCC brings end-to-end customer care to 200,000 UK new homes with Gavin Willis Creative Marketing
Gavin Willis Creative Marketing was approached by NHCC, a provider of integrated property services for new home builders, to develop a new visual identity. The challenge was to create a brand and online presence that would effectively communicate NHCC's end-to-end customer care solution, which spans construction, technology, and customer service, in a competitive UK market focused on improving new home quality.
The solution involved developing a new brand and a fully responsive WordPress website, uniquely themed with miniature characters to portray each service sector and emphasize human interaction. This approach successfully differentiated NHCC from its competition. Gavin Willis Creative Marketing delivered a cost-effective package that brought the customer care service to life, supported by bespoke software designed for the unique needs of UK house-builders.
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