Gavel
52 Case Studies
A Gavel Case Study
Relativity, a leading legal data intelligence company, faced the industry-wide challenge of moving away from traditional hourly billing models to meet growing client demand for cost predictability and value alignment through Alternative Fee Arrangements (AFAs). To address this need and enhance their service offerings, they turned to the vendor Gavel, which they subsequently acquired.
By implementing Gavel's legal technology and automation software, Relativity gained the tools necessary to efficiently structure and manage various AFA models. The results were significant; law firms using these arrangements saw an average increase in profitability of 25%, client satisfaction scores surged by 30%, and improved profit margins of up to 15% were achieved.