Case Study: Leading Media and Entertainment Company achieves faster delivery, reduced lead time and lower cloud costs with Gathr DevOps 360

Leading Media and Entertainment Company - Customer Case Study

Leading Media and Entertainment Company, a 3,000+ employee organization operating in 150+ countries, needed better visibility and measurable DevOps outcomes across a newly launched subscription streaming app and multiple other applications. Lacking a standard framework, they relied on monthly manual reports, had limited analytics, frequent bugs, and long resolution times—so they turned to Gathr and its DevOps 360 offering to standardize metrics, improve performance visibility, and optimize costs.

Gathr implemented DevOps 360, providing a unified dashboard with five key metrics (Availability, Security Score, SLA Adherence, Cloud Cost, KPI Index), DORA metrics, out-of-the-box connectors (Jira, Jenkins, cloud providers), Cloud Cost Explorer, and drill-down root-cause tools. The solution delivered near real-time, end-to-end visibility, reduced lead time from 6 days to 2.5 days, doubled deployment frequency, and helped significantly cut cloud costs and waste.