GatherUp
3 Case Studies
Case Study: US Storage Centers boosts Google reviews by 167.62% with GatherUp
A GatherUp Case Study
US Storage Centers is Using Reviews to Edge Out Competitors
US Storage Centers, a leader in the self-storage industry, faced the challenge of competing on service quality rather than price. They needed to understand what customers valued and find a methodical way to gather positive reviews to build social proof and stand out against larger competitors. To address this, they partnered with GatherUp.
GatherUp implemented a solution featuring post-sale customer surveys, first and third-party review acquisition, and a review monitoring system. This partnership resulted in a 167% increase in Google reviews, adding over 19,700 new reviews. GatherUp also helped capture 11,000 first-party reviews, which improved local SEO and provided operational insights, directly linking customer feedback to increased online conversion rates.
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US Storage Centers
Jason Lopez
Chief Marketing Officer