Case Study: The Fun WareHouse achieves streamlined laser-tag scheduling and faster staff training with Gatemaster Technology

The Fun WareHouse - Customer Case Study

The Fun WareHouse, a 14,000 sq. ft. indoor family entertainment center in Camillus, New York owned by Tim Cannizzo, needed a simple, industry-specific system to manage laser tag scheduling, birthday parties and fast staff turnover. Tim has used Gatemaster Technology’s Gatemaster system since opening eight years ago because he was specifically looking for a POS that could handle laser tag scheduling and easy party management.

Gatemaster Technology implemented its Gatemaster POS with integrated laser tag scheduling and one‑button party views, delivering an easy-to-learn workflow and responsive support. The result: streamlined bookings and checkout, drastically reduced training time (even 15‑year‑old staff run the system), measurable time and cost savings, and improved operational efficiency — so much so that other facilities have migrated to Gatemaster as well.

The Fun WareHouse

Tim Cannizzo

Owner and Operater