Case Study: Snow King Mountain achieves increased online sales and streamlined operations with Gatemaster Technology

Snow King Mountain - Customer Case Study

Snow King Mountain, a year‑round resort in Jackson Hole, WY, needed a flexible point‑of‑sale and operations system to handle season passes, ID cards, event scheduling and a variety of rentals (skis, boots, bikes, paddleboards) while coping with high seasonal staff turnover. Director of IT Duncan McLaurin reports Snow King has used Gatemaster Technology’s POS solution for nearly two years after outgrowing a golf‑course management tool.

Gatemaster Technology implemented an integrated POS and e‑commerce platform—supporting online ticketing, will‑call, reservations, rental management, reporting and a modern user interface—backed by responsive support and a portal. The outcome was a better customer experience, easier employee training and faster revenue reporting, plus a measurable sales boost driven by e‑commerce and time savings on operational tasks.

Snow King Mountain

Duncan McLaurin

Director of IT