Case Study: Fairmount Glen Miniature Golf achieves 99% theft reduction and new revenue streams with Gatemaster Technology

Fairmount Glen Miniature Golf - Customer Case Study

Fairmount Glen Miniature Golf owner Thomas Ness in Syracuse, NY faced poor cash control, employee oversight, and easy-to-duplicate paper tickets. To address these issues he switched to the Gatemaster Technology Gatemaster Point of Sale and Ticketing System to gain stronger loss-prevention and better operational control.

Gatemaster Technology installed a POS and ticketing solution that tracks every sale, updates inventory, prints single-use barcode tickets, and provides detailed reports by register, staff, and item. As a result theft decreased 99%, fake tickets are no longer a problem, new voucher-based partnerships with schools and libraries and other revenue opportunities were created, and managers gained real-time visibility and control.

Fairmount Glen Miniature Golf

Thomas Ness

Owner