Case Study: Police Bank streamlines vendor management and compliance with Gatekeeper

Police Bank streamlines vendor SLA reviews with Gatekeeper’s 5-question Smart Forms

Police Bank faced challenges with inefficient and fractured vendor management processes that relied heavily on spreadsheets, creating friction and impairing decision-making. Their goal was to simplify vendor management, improve visibility into vendor performance, and ensure regulatory compliance. To address this, they partnered with Gatekeeper and implemented its unified platform.

Gatekeeper provided a centralized solution featuring risk-first vendor onboarding and Smart Forms for SLA management. This streamlined workflows, saved time through proactive vendor screening, and enabled continuous performance tracking with RAG status scoring. The implementation transformed Police Bank's procurement culture, making it more user-friendly and efficient, while also ensuring seamless compliance with regulatory standards like CPS 230.

Police Bank