Case Study: Missouri Employers Mutual achieves faster approvals and centralized contract visibility with Gatekeeper

Missouri Employers Mutual - Customer Case Study

Missouri Employers Mutual (MEM), the leading workers’ compensation insurer in Missouri, was struggling with time-consuming, manual contract and vendor processes, dispersed hard-copy and online repositories, poor visibility of obligations, and limited scalability. After a thorough selection process, MEM chose Gatekeeper’s contract management solution for its feature breadth, usability, onboarding support, and proven success in similar sectors.

Gatekeeper implemented a centralized contract repository with automated workflows, e-signature capability, audit trails and close Customer Success support to migrate legacy agreements and train stakeholders. As a result, MEM achieved significant time savings—particularly at approval and signature stages—faster turnaround times, reduced administrative effort, improved visibility of contracts and vendor relationships, and the ability to focus on contract quality rather than process; Gatekeeper continues to support MEM’s ongoing optimisation.

Missouri Employers Mutual

Jessica Gasperson

Executive Assistant - Legal & Compliance