Case Study: Melbourne Racing Club achieves centralised contract management and automated reminders with Gatekeeper

Melbourne Racing Club - Customer Case Study

The Melbourne Racing Club, a multi‑faceted business running racecourses, hospitality and events, faced inconsistent contract storage, no central repository, scattered draft and final versions, and manual processes that made tracking obligations and key dates difficult. Gatekeeper was engaged to provide a searchable contract repository and configurable automated reminders to scale the club’s contract management with its commercial growth.

Gatekeeper implemented a centralised, searchable platform with automatic milestone-triggered notifications and bulk reassignment of contract ownership. The solution delivered consistent storage of executed contracts, proactive management of expiries and obligations, reduced administrative overhead and legal risk, seamless ownership transfers when staff moved roles, and improved visibility and governance across the contract portfolio — helping the club avoid unexpected expenditure and missed obligations.

Melbourne Racing Club

Jacqui Ward

Senior Legal Counsel