Case Study: Inchcape Shipping Services Ltd. achieves standardised global vendor compliance and visibility with Gatekeeper

Inchcape Shipping Services Ltd. - Customer Case Study

Inchcape Shipping Services Ltd., a global port agency operating in 60+ countries and managing 2,500+ vendors, faced inconsistent vendor management and growing customer demands for stricter compliance and auditable records. To standardise processes, centralise vendor visibility and create defendable compliance evidence, Inchcape selected Gatekeeper’s vendor management platform after a competitive review of 11 suppliers.

Gatekeeper delivered a tailored onboarding and implementation—managed data imports, weekly configuration and training, automated workflows and APIs for future integration—creating a central, searchable vendor repository with auditable timelines. The result: standardised compliance across locations, faster access to vendor evidence in just a few clicks, improved contract planning and operational oversight, and an extended agreement with Gatekeeper as Inchcape prepares a master-data integration to support further growth.

Inchcape Shipping Services Ltd.

Michael Adams

General Manager Global Strategic Sourcing