Case Study: Canstar Pty Ltd centralises contract management and prevents auto-renewals with Gatekeeper

Canstar eliminates unwanted auto-renewals with Gatekeeper

Canstar Pty Ltd, a leading Australian financial comparison service, faced significant challenges with fragmented contract management. Their reliance on Excel spreadsheets and ticketing systems created financial and regulatory risks, including unwanted auto-renewals and a lack of visibility for both Legal and Finance teams. This led to operational inefficiency and difficulty in sourcing historical records.

To address this, Canstar implemented Gatekeeper, utilizing its contract management platform and native NetSuite SuiteApp integration. The solution provided a centralized repository with standardized approval workflows and automated renewal notifications. The results were transformative: Canstar eliminated all unwanted auto-renewals, achieved strong user adoption, and shifted team time from administration to strategic work. Gatekeeper provided unified operations and real-time visibility, preventing wasted spend and strengthening vendor governance.

Canstar Pty Ltd