Case Study: Vantage Mobility International improves customer experience and dealership engagement with Gate6

Vantage Mobility International improves customer access with Gate6, cutting clicks to key information

Gate6 was engaged by Vantage Mobility International (VMI) to address a disjointed website that lacked clear branding and failed to effectively engage its community. The primary challenge was to redesign the site for an audience of people with disabilities, making it easier for them to find crucial information like dealer inventory, product details, and financing programs with minimal clicks, all while integrating with complex legacy backend systems.

Gate6 implemented a user-first redesign that simplified navigation and incorporated visually engaging imagery to create an emotional connection. The solution included features like 360-degree video tours to enhance the online experience. The new website successfully helped customers find what they need faster, which in turn drove more traffic to VMI's dealership partners, all while maintaining the existing backend inventory systems.

Vantage Mobility International