Case Study: The Old Guinea achieves faster service and smoother kitchen workflow with Gardiff EPOS

The Old Guinea speeds table service with Gardiff EPOS and SevenRooms integration

The Old Guinea, a historic restaurant, sought to modernize its operations by replacing its outdated EPOS system. The challenges included slow service due to fixed terminals, poor kitchen coordination, and difficulty in managing guest relationships. They partnered with Gardiff EPOS to implement a fully integrated solution designed to enhance speed and the overall dining experience.

Gardiff EPOS provided a system featuring iPad table ordering, integrated payments, and a multi-station Kitchen Display System (KDS). This solution led to faster service and higher table turnover, a smoother kitchen workflow with perfectly synchronized courses, and improved guest relationship management through SevenRooms integration. The results included increased staff efficiency, reduced errors, and a measurable enhancement in customer experience.

The Old Guinea