Case Study: Battersea Arts Centre improves theatre service and sales with Gardiff EPOS

Battersea Arts Centre - Customer Case Study

Battersea Arts Centre was looking for a theatre EPOS system to efficiently manage customer service at its box office and Scratch Bar. Their challenge included needing integrated ticket printing with seating plans, an interval drinks pre-ordering feature, and a cloud-based back office for sales and stock management reporting. They selected the Gardiff Theatre EPOS solution to address these needs.

Gardiff EPOS implemented its system, which featured an interval drinks ordering app, integrated seating plans, and a powerful cloud back office. The solution led to optimized customer service and maximized revenue for the theatre. The interval feature saved staff time by sending orders directly to the bar, while management gained valuable sales insights through Gardiff's reporting tools to tailor promotions and respond to business needs.

Battersea Arts Centre