Case Study: Tealive achieves engaging employee training with Gametize

Using Gametize, Tealive made employee training an engaging experience

Tealive, a bubble tea chain under Loob Holding, faced challenges in efficiently training and communicating with its rapidly expanding workforce across hundreds of outlets. Using conventional messaging tools led to important information being missed. They partnered with Gametize to find a solution that would improve knowledge retention and reduce communication overhead.

Gametize created the custom LOOBies app, which used gamification like quizzes, photo challenges, and reward points to make training engaging. The solution achieved 2,232 active players with over 135,000 challenge completions. This resulted in improved information dissemination and a more motivated workforce, though the vendor noted areas for improvement in technical integration and accessibility.

Tealive