Gallup
26 Case Studies
A Gallup Case Study
The customer, Khind Holdings Berhad, a Malaysian electrical appliance company, faced a challenge with internal misalignment and a loss of purpose after a period of significant leadership and profit loss. To address this, they partnered with the vendor Gallup to utilize its Q12 employee engagement instrument and CliftonStrengths assessment as a science-backed method for development and change.
Gallup's solution provided Khind with data to understand employee sentiment and a common language for talent development. This led to improved alignment, a cultural shift towards strengths-based development, and record-high profits. The measurable impact included a significant rise in Q12 engagement scores across 11 elements, and Gallup's data showed their most engaged teams were also the highest-performing.