Case Study: Sedar Global achieves 30% business growth with Gallabox

Sedar Global grows business 30% with Gallabox

Sedar Global, a leading brand in home furnishing and interior solutions, faced challenges with organizing customer conversations across multiple channels, ensuring consistent follow-ups, and tracking opportunities efficiently. They chose Gallabox to replace their manual system of using WhatsApp and Excel spreadsheets for lead nurturing and customer communication.

Gallabox implemented its shared team inbox, WhatsApp broadcast, and chatbot features to consolidate communications and automate follow-ups. This solution provided Sedar Global with a 30% overall improvement in business growth, a 25% increase in employee productivity, and a 15% growth in customer satisfaction rates.

Sedar Global