Case Study: Roca Bathroom Product Pvt. Ltd. achieves 70% business growth with Gallabox

Roca Bathroom Product grows business 70% with Gallabox

Roca Bathroom Product Pvt. Ltd., a leading bathroom solutions brand, faced challenges with missed leads due to slow response times, wasted resources on repetitive queries, and disconnected communication across its teams. To address these issues and improve customer engagement, the company partnered with Gallabox to implement its omnichannel platform, which included features like chatbots and broadcasts.

By consolidating its customer communication onto Gallabox, Roca was able to automate responses to common questions and nurture leads more effectively. The solution delivered significant results, including a 70% improvement in overall business growth, a 60% increase in lead generation, and a 50% growth in first-time customer conversion rates for Roca.

Roca Bathroom Product Pvt. Ltd