Case Study: Numberwale boosts sales by 25% with Gallabox

Numberwale increases their sales by nearly 25% with the help of Gallabox

Numberwale, a large provider of premium telecom numbers, faced significant challenges managing customer communications before using Gallabox. Their sales and support teams used individual WhatsApp numbers, leading to untracked conversations, missed chats, and slow response times due to the high volume of inquiries. This situation prompted them to seek a consolidated WhatsApp API solution, ultimately choosing Gallabox.

The solution from Gallabox provided a shared team inbox featuring tools like contact tagging and an assign function to efficiently route chats to the correct department. The company also leveraged WhatsApp Broadcast and analytics to improve campaign performance and gain valuable customer insights. As a result of implementing Gallabox, Numberwale increased its sales by nearly 25%.

Numberwale

Mamta

Director