Case Study: Justlife boosts lead generation with Gallabox

Justlife grows lead generation by 25% with Gallabox

Justlife, a leading on-demand home services platform in the Middle East, faced a challenge with fragmented customer conversations. Their booking confirmations, reschedules, and reminders were handled manually via personal WhatsApp accounts and spreadsheets, leading to missed messages and avoidable no-shows. To centralize communications, they implemented Gallabox, an omnichannel platform for customer conversations.

By using Gallabox's shared team inbox, automated flows, chatbots, and broadcast features, Justlife consolidated all customer chats into one operating system. This solution automated routine follow-ups and enabled efficient bulk messaging. The results included a 25% growth in lead generation, a 30% increase in employee productivity, and an 18% growth in first-time customer conversion.

Justlife