Case Study: Hugg Beverages achieves 37% higher ad conversion with Gallabox

Hugg Beverages grows Click-to-WhatsApp ad conversion 37% with Gallabox

Hugg Beverages, a direct-to-consumer wellness beverage brand, faced challenges converting leads from their ads and retaining customers due to an inflexible and inefficient WhatsApp automation platform. Their previous tool failed to integrate with their tech stack, leading to manual work and a low conversion rate of just 10%. They partnered with Gallabox for a WhatsApp business automation solution to address these issues.

Using Gallabox, Hugg implemented features like lead qualification bots and chat flows to automate and personalize customer conversations. The solution integrated seamlessly with their existing tools like Google Sheets and Razorpay. This resulted in a 37% improvement in Click-to-WhatsApp ad conversion rates, a 30% increase in conversions for first-time customers, and a 20% growth in orders. Gallabox enabled Hugg's small team to handle nearly 800 customer queries daily.

Hugg Beverages