Gallabox
28 Case Studies
Case Study: PropLeaf Realty Tech increases customer connect ratio by 25% with Gallabox
A Gallabox Case Study
How PropLeaf increased customer connect ratio by 25% with Gallabox's shared WhatsApp inbox
PropLeaf Realty Tech, a top real estate broker, faced challenges managing customer communications on WhatsApp. Without a centralized system, they could not provide a consistent contact number, track responses, or answer queries after hours. They sought a WhatsApp Business API solution from Gallabox to automate responses and reduce customer wait times.
By implementing Gallabox's shared team inbox and chatbots, PropLeaf centralized communications and provided instant automated responses, including appointment reminders. This solution ensured no lead was missed and reduced the need for manual follow-ups. Gallabox helped PropLeaf increase their customer connect ratio by 25%.
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PropLeaf Realty Tech
Rajesh Katariya
Founder and CEO