Case Study: Hifa Jewellery achieves 20% more lead generation with Gallabox

Hifa Jewellery FZCO grows lead generation 20% with Gallabox

Hifa Jewellery FZCO, a fine diamond jewellery business based in Dubai, faced significant challenges with its WhatsApp marketing. Using unofficial tools for bulk campaigns repeatedly led to their WhatsApp number being banned, forcing them to start over with a new number and rebuild customer reach and trust. This unreliable method also meant staff spent excessive time on repetitive customer queries instead of nurturing new leads. To solve this, they implemented Gallabox.

Using Gallabox's Broadcast feature for official, unlimited marketing campaigns and Chatbots to handle repetitive questions, Hifa Jewellery eliminated the risk of bans. This solution led to a 20% growth in lead generation, a 25% increase in employee productivity, and a 15% increase in customer satisfaction, turning WhatsApp into a dependable growth channel for the business.

Hifa Jewellery FZCO