Gallabox
92 Case Studies
A Gallabox Case Study
FleetOz, an Indian B2B road travel management platform, faced a significant challenge as their customers were unresponsive to traditional outreach methods like email and SMS. This resulted in their operations team spending excessive time manually calling users to convince them to fill out forms, a process that was inefficient and difficult to scale. They turned to the vendor Gallabox for a WhatsApp automation solution.
Gallabox provided a developer-friendly API and a plug-and-play WhatsApp bot flow builder, enabling FleetOz to deploy a custom WhatsApp bot for lead capture. This WhatsApp-first approach drastically increased engagement. The solution delivered measurable results, including a 50% boost in team productivity, a 48% increase in first-time conversions, and a 20% reduction in marketing spend. Overall, Gallabox helped FleetOz achieve a 30% improvement in business growth.