Gallabox
28 Case Studies
A Gallabox Case Study
FleetOz, an Indian B2B road travel management platform, faced a significant challenge as its customers were not responsive to traditional outreach methods like email and SMS. This lack of engagement forced their operations team to manually call users to complete forms, which was an inefficient and time-consuming process that was difficult to scale. They turned to Gallabox to find a solution for automating lead capture on WhatsApp.
Gallabox provided a developer-friendly API and a plug-and-play WhatsApp bot flow builder, enabling FleetOz to automate its communication. This WhatsApp-first solution led to a 50% boost in team productivity, a 48% increase in first-time conversion rates, and a 20% reduction in marketing spend. The implementation by Gallabox is credited with a 30% overall impact on business growth.
Dev Goyal
Software Developer