Case Study: CurioEd boosts engagement to 40% with Gallabox

CurioEd increases open rates by 38% with Gallabox's WhatsApp Business API

CurioEd, an e-learning provider, was struggling with low customer engagement, particularly with email open rates of less than 1%. Their sales and marketing efforts were hampered by this lack of responsiveness from leads and customers. Seeking a better communication channel, they turned to Gallabox for its WhatsApp business automation solution.

By implementing Gallabox, CurioEd automated their sales, marketing, and operational messaging. They created workflows to instantly route customer queries to the correct teams and used automated triggers to send class updates and reminders. This solution from Gallabox dramatically increased their message open rate to 40%, significantly improved overall engagement, and contributed to a notable increase in revenue.

CurioEd

Sumit Sharma

Product Manager