Case Study: The Hillman Group improves fill rates and reduces inventory with GAINSystems

The Hillman Group - Customer Case Study

The Hillman Group, a leading North American provider of hardware solutions serving more than 42,000 customers, faced major supply chain volatility and wild swings in material availability across a portfolio of 112,000 SKUs. To protect its reputation for unmatched customer service while supporting growth, Hillman turned to GAINSystems and its supply chain performance optimization platform to improve demand, supply, and material planning across a global supplier network.

With GAINSystems, Hillman transformed digital supply chain planning to better sense constraints, pivot to alternate suppliers, and optimize inventory policies. The results included an 18% reduction in finished goods inventories, a 50% reduction in late shipments, a 20% improvement in global inventory turns, and an increase in complete order fill rate from 96% to 98%, while even eliminating a warehouse and maintaining market-leading service levels.

The Hillman Group