Case Study: Benco Dental grows market share and reduces inventory with GAINSystems

Profit optimized S&OP helps grow Revenue, Profit and Market Share

Benco Dental, the largest privately owned full-service distributor of oral healthcare technology and supplies, turned to GAINSystems to improve its Sales & Operations Planning process. Facing intense competition, sporadic demand across 60,000+ products, and the need to accelerate executive decision-making, the company wanted to raise service levels while optimizing inventory and supporting market share growth.

Using GAINSystems’ supply chain performance optimization platform, Benco Dental implemented automated forecasting, AI-driven service-level optimization, profit-optimized inventory policies, and scenario analysis. The results were strong: Benco Dental grew market share by 10%, increased sales by 7%, reduced inventory by 15%, raised customer service levels to over 96%, and cut expedited shipments to near zero.

Benco Dental