Case Study: Steel and Pipe Supply achieves 66% lower inventory costs with GAINSystems

Metals Distribution A Steely Focus on Customer Service

Steel and Pipe Supply (SPS), a privately held industrial supply distributor and carbon steel specialist, needed a better way to manage inventory amid supply chain disruptions and volatile pricing. The company wanted to preserve its strong reputation for customer service, product availability, and just-in-time delivery, but its ERP system lacked the advanced capabilities needed to handle market uncertainty and optimize stock levels.

Using GAINSystems’ supply chain performance optimization platform, SPS implemented multi-echelon inventory optimization, automated replenishment planning, and exception-based workflows to improve service levels and inventory decisions by SKU and location. With GAINSystems, SPS cut inventory costs by 66%, lowered working capital requirements despite growth, improved planning efficiency, and increased visibility into multi-year demand needs while maintaining high customer fill rates and reducing expediting costs.

Steel and Pipe Supply

Jana Bishop

Senior Purchasing Agent