Case Study: American Express Global Business Travel reduces travel expenses by 30% with GainInsights Premier Insights

American Express Global Business Travel - Customer Case Study

American Express Global Business Travel (Amex GBT) faced significant challenges in scaling its business intelligence capabilities. Their existing system was not suited for the cloud, required immense manual effort, and was unable to efficiently handle the data from nearly 945 separate files to create a single portal for its global user base, all while maintaining strict data governance.

GainInsights implemented its Premier Insights platform, built on Birst, to create a multi-tenant cloud solution. This provided Amex GBT's clients with interactive dashboards and AI-powered recommendations for managing travel expenditures. The solution from GainInsights reduced the onboarding process for new users from a week to a single day and delivered a 30% reduction in travel expenses for users through optimized booking suggestions and advanced spend management metrics.

American Express Global Business Travel