Case Study: Rentokil Initial saves millions in IT and admin costs with G Suite

Rentokil Initial - Customer Case Study

Rentokil Initial needed a simpler way for teams across the business to work together. The company had 180 email domains and 40 mail systems, which made it difficult to find contact details and respond quickly to colleagues. In 2009, it moved 8 business users, including service technicians and salespeople, onto G Suite by Google Cloud.

With G Suite, Rentokil Initial saved millions of pounds on IT maintenance and several hundred thousand pounds on administrative tasks. Google Hangouts Meet also saved roughly 54 hours a week for senior management, or over 2,000 hours a year. The company used Google Docs, Sites, and Forms to share knowledge and improve collaboration across countries and divisions.

Rentokil Initial

Peter Shorney

Global IT Operations Manager