Case Study: Curves improves franchise communications and collaboration with G Suite

Curves - Customer Case Study

Curves Taiwan, a health and social care company established in 2007, began with fewer than 50 staff and later expanded rapidly across Taiwan through a growing franchise network. As the number of franchisees increased, the company found it difficult to share training materials, track franchise setup, and avoid errors when communication was handled through email and multiple copies of documents.

With advice from TS Consultancy, Curves moved from free Gmail to G Suite and began using Gmail, Google Sites, Google Drive, and Google Forms to manage communication and collaboration. G Suite helped Curves share large attachments in a single email, keep documents in one place, reduce double-work and missing files, and improve coordination with franchisees, making the company better organized and more confident about continued expansion.

Curves

Lydia Chen

Manager