Case Study: Zivame achieves 75% reduction in expense report costs and 50% faster expense processing with Fyle

How Zivame Transformed Expense Management with Fyle

Zivame, an online lingerie retailer with about 200+ employees, faced a completely manual expense process: employees submitted hard-copy receipts and entered data by hand, managers reviewed and approved expenses manually, and finance reconciled payments in spreadsheets. This led to lost receipts, slow reimbursements, audit risk, leakage and significant time spent on non‑strategic work. Zivame chose Fyle’s expense management platform to address these challenges.

Fyle implemented a lightweight, one‑time configuration (org hierarchy, policies, user invites) and provided mobile, email and web capture with automatic data extraction, policy checks, one‑click reports and automated approvals and reimbursements. As a result, Zivame reduced the cost of processing expense reports by 75% (to 25% of prior cost), cut time spent on expense management by 50%, achieved near paperless, audit‑ready workflows and drove behavioral change with employees reporting expenses in real time. Fyle’s solution therefore delivered faster approvals, better visibility and significant operational savings.

Zivame

Abhijeeth Naik

Chief Financial Officer