Case Study: M-Group Water achieves safer, more efficient operations with FYLD

M-Group Water - Customer Case Study

M-Group Water, a provider of vital water repair services, faced inefficiencies with its paper-based risk assessment system. The process was time-consuming and the data was only used reactively after incidents occurred. They partnered with vendor FYLD to explore its Video Risk Assessment (VRAs) and data capture tools to enhance their safety culture and operational visibility.

FYLD's solution was deployed across eight contracts, providing real-time site visibility and enabling remote coaching. The results were significant, saving over 2,600 fieldworker hours and 6,000 manager hours. FYLD helped achieve a 40% reduction in safety incidents and an estimated £1.5 million in benefits, demonstrating a major improvement in both safety and productivity.

M-Group Water