Case Study: a prominent water and wastewater services provider achieves faster leak resolution and safer operations with FYLD

Enhancing leakage management and operational efficiency with FYLD

A prominent water and wastewater services provider faced significant challenges in managing leaks, which led to prolonged water loss and financial penalties. The organization also struggled with ensuring field worker safety, real-time operational monitoring, and efficient resource allocation. To address these issues, they partnered with FYLD for a pilot of its AI-powered field operations solution.

FYLD implemented a comprehensive solution that redesigned leakage jobs and introduced real-time video risk assessments and job progression monitoring. This approach reduced the average leak resolution time by 1.4 days, saving an estimated 2 megalitres of water daily. The implementation by FYLD resulted in substantial cost savings of £1.35 million, an 80% cost reduction for leakage volumes, a 35% reduction in leak run time, and enhanced safety through over 2,223 video risk assessments.